Our Promise
Sunny + Mama 90-Day Quality Guarantee
At Sunny + Mama, we stand behind the quality and craftsmanship of our products. We know how much love and care go into choosing the perfect items for your little ones, and we want you to feel confident in your purchase. That’s why we’re proud to offer a 90-Day Quality Guarantee for any items that experience pinholes, broken zippers, or other manufacturing defects.
How It Works
If you notice any pinholes, broken zippers, or other unexpected defects within 90 days of your purchase, we’ll make it right by offering:
• A free replacement of the same item (subject to availability), or
• A store credit for the original purchase price.
What’s Covered
• Pinholes in the fabric caused by a manufacturing issue.
• Broken or malfunctioning zippers.
• Other defects related to craftsmanship.
What’s Not Covered
• General wear and tear from normal use.
• Damage caused by improper care or washing (please follow our care instructions).
• Items that have been altered or modified.
How to File a Claim
1. Contact us at info@sunnyandmama.com with your order number and details about the issue.
2. Include clear photos of the defect so we can assess the problem quickly.
3. Our team will review your claim and respond within 3 business days.
At Sunny + Mama, your satisfaction and trust mean everything to us. We are here to ensure your experience with our products is nothing short of wonderful.
Your Baby’s Story Deserves to Be Heard
At Sunny + Mama, we celebrate and advocate for the incredible journeys of medical babies. Each clothing drop honors a brave little warrior, with their story shared on a placard included in every purchase. By sharing your baby’s story, you inspire hope, honor their strength, and connect with others on similar paths. Submit your story below to be featured in our “Our Inspiration” section.