MYSTERY BAGS $20

Regular price
$38.00 USD
Regular price
$20.00 USD
Sale price
$38.00 USD
Size
Gender

NOTICE: Mystery bags will include anything from the website. twirl dresses are solely reserved for "girl" options

Please help us support a medical mama who is so important to us. Those of you know Paige from our VIP Page or from the
Bamboo community, Paige's daughter Harper was life flighted to Duke hospital due to her condition declining rapidly. Harper is 5 years old and last year she was with diagnosed with ROHHAD Syndrome.
As of now they are preparing for the every parent's worst nightmare, to say goodbye.
We are all praying for a miracle and that Harper continues to bless us all with her sweet smile and perseverance. We want that so much for Paige and her sweet family.
The Sunny + Mama Team is pulling together to host a sale with all proceeds going to Paige's Family as they get through this very difficult time.

Sizing Info

Refund & Returns

Sunny + Mama Return Policy

How do I return?

  1. Send us an email at info@sunnyandmama.com
  2. Include your name, and order number in the email
  3. Upon completion, you will get a confirmation email with shipping guidelines

What items are returnable?

  • Within 30 days of order date
  • In original condition
  • Unwashed and unworn
  • With tags and in original packaging

What items are non-refundable?

Non-returnable items:

  • Gift cards
  • Items in clearance / doorbusters during sales 
  • Items marked for BOGO sales are FINAL SALE
  • Items marked FINAL SALE

Damaged items MUST be reported within 3 days of receiving the goods to info@sunnyandmama.com, no exceptions.

Gift Returns

If you received a gift and would like to exchange it, it will be processed in the form of store credit. All gifts may be exchanged and are non-refundable. You will need a valid website order number in order to proceed with a gift return. No exceptions. 

Exchanges

If you would like to exchange an item for a different color, size, or style, please place a new order for that item and send back the original order for a refund within 30 calendar days of receipt.

We do not accept C.O.D. deliveries for returns, exchanges or any delivery of any sort.

Are there any charges for return?

  • No restocking fees
  • A return shipping label and instructions will be provided when your return is approved. We provide you with a return label at $5.95 and it will be deducted from your total refund amount. 
  • Packages that are sent back for insufficient addressrefused packagecould not delivermailbox full, or any reason beyond our controlare subject to an $8 fee, which will be deducted from your original purchase upon issuing a refund. Ensure your address is correct at checkout, as we cannot change information once the order is being processed.
  • Packages sent back without using our provided shipping label and using our return center will delay your return process 15+ days. We are not responsible for customers who send back items out of our policies stated above and choose to return by personal couriers and shipping labels. If your item(s) is not delivered, no tracking and/or states delivered but our warehouse has not received it, we reserve the right to decline your refund and return. No Exceptions. 

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned items within 10 business days.
  • Refunds are issued back to the original form of payment(s).
  • Refund will be processed and a credit will automatically be applied to the original method(s) of payment within 10 business days.

Return instructions for shoppers

  1. Pack all the returned items, along with a print off of your return authorization slip securely in a box. You can use the box items arrived in or another box if you prefer.
  2. Affix the provided shipping label and ship back with the courier stated on your shipping label ( ex: USPS, UPS, FEDEX ) to ship the package. The return address for the package is:

    SUNNY + MAMA
    ATTN: RETURNS DEPT
    8121 S 162ND St Omaha, NE 68136

NOTE: For the safety of those that handle returns, please do NOT use staples to close your package!

Please allow 10 business days to process all returns. Once approved, you will be notified via email and the refund will be credited to your original form(s) of payment.


 

 

Customer Reviews

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B
Barbara

Excellent! The new soon to be 1st time parents they even went to Sunny and mama to check things out! Thank you Maryellen

A
Amanda

I received the gingham twirl dress in 2T! I was skeptical about the color when it dropped, however I was pleasantly surprised that I love the color in person! It has such an elegant fall look, I think it will look amazing for fall family photos! It also has a these flutter sleeves which I think makes the dress complete! It’s a tiny touch that just makes the dress complete!